Pricing
Simple pricing per user
Pay only for your team's agents and engineers. Your customers and their portal users are always free.
Starter
For small IT teams getting organised.
₹399 / user / month
Billed yearly · GST extra
- Service desk and email-to-ticket
- Customer portal
- Knowledge base
- Standard reports
- Email support
Business
For service providers with field teams and AMC contracts.
₹799 / user / month
Billed yearly · GST extra
- Everything in Starter
- Field service and mobile jobs
- AMC visits and checklists
- Assets and warranty tracking
- Service catalog and approvals
- Scheduled reports
Enterprise
For larger teams with advanced needs.
Custom
Talk to us for a quote
- Everything in Business
- Problems, changes and releases
- Device agent at scale
- Microsoft and directory sign-in
- Dedicated account manager
- Priority support
Indicative prices shown. Your final price is confirmed on your quote. All prices in Indian rupees; 18% GST is added on the invoice.
Pricing questions
Who counts as a user?
Anyone on your team who works tickets or jobs: agents, engineers and managers. Your customers' portal users are free.
Is there a free trial?
Yes, 30 days with all Business features. No card needed.
Do you issue GST invoices?
Yes. Invoices are issued by Advanced IT Global Services Pvt Ltd (GSTIN 27ABFCA4497E1ZI) with CGST + SGST or IGST as applicable.
Can we pay monthly?
Monthly and quarterly billing are available on request; yearly billing has the best price.
Can you help us set it up?
Yes. We offer onboarding, data import and training. Ask for it on your quote.
Not sure which plan fits?
Tell us about your team and we will recommend the right setup.